Technical Applications Specialist

John H. Carter Company; Louisiana, Northern (MO, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

John H. Carter Company is seeking a customer-focused engineer/support professional to handle inquiries, prepare quotes, and assist with product selection for assembly and sizing. You will participate in training, support after-hours rotations, and travel as needed.

The role emphasizes building strong client relationships, timely communication, and accurate quote processing in a fast-paced industrial environment. A mechanical engineering background and CAD proficiency are preferred.

Qualifications

• Bachelor’s degree in Mechanical Engineering or related field.
• Experience in chemical, petrochemical, refining or oil & gas industries may be considered in lieu of degree.
• Experience with 2D or 3D CAD drafting/design software preferred.

Responsibilities

• Receive calls and emails from customers and respond promptly.
• Manage multiple project inquiries and quotations.
• Assist with customer application requirements for assembly, sizing and product selection.
• Attend required and preferred training.
• Participate in after-hours and weekend On-Call rotation.
• Accurately complete quotes, order entry and purchase orders.
• Build and cultivate solid relationships with customers.
• Remain alert and aware of surroundings at all times.
• Some travel may be required.
• Handle urgency and pressure for prompt, accurate results; multitask.
• Maintain regular attendance as essential.

Skills

Customer service

Communication

Multitasking

On-call rotation

Education

Bachelor's degree in Mechanical Engineering or related field

Tools

2D CAD

3D CAD

Job description

John H. Carter Company is seeking a customer-focused engineer/support professional to handle inquiries, prepare quotes, and assist with product selection for assembly and sizing. You will participate in training, support after-hours rotations, and travel as needed.

The role emphasizes building strong client relationships, timely communication, and accurate quote processing in a fast-paced industrial environment. A mechanical engineering background and CAD proficiency are preferred.