Technical Account Manager - Solutions Sales (Houston)

BIC Recruiting; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Standard package

Job summary

BIC Recruiting in Houston, TX is seeking an Account Manager to drive sales by applying technical expertise and hands-on support to customers throughout the sales process.

You'll translate complex product specifications into compelling value propositions, work with the sales team to identify needs, deliver product demonstrations, and provide ongoing technical assistance to ensure customer success from pre- to post-sale.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Experience in technical sales or sales engineering preferred.
• Strong technical aptitude and ability to understand complex concepts.
• Excellent communication and presentation skills.
• Proven track record of meeting or exceeding sales targets.
• Proficiency in CRM software and Microsoft Office Suite.

Responsibilities

• Develop a deep understanding of the technical specifications, features, and applications of the products or services offered.
• Stay updated on industry trends, market dynamics, and competitor offerings.
• Translate technical information into compelling value propositions for customers.
• Collaborate with the sales team to identify customer needs and recommend appropriate solutions.
• Assist in pre-sales activities, including product demonstrations, technical presentations, and solution proposals.
• Address customer inquiries and provide technical support throughout the sales cycle.
• Build rapport and establish credibility with customers by demonstrating technical expertise and understanding of their requirements.
• Conduct needs assessments and recommend tailored solutions based on customer specifications.
• Maintain ongoing communication with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.
• Assist in preparing sales quotes, proposals, and contracts, ensuring accuracy and alignment with customer needs.
• Work closely with the sales team to develop pricing strategies and negotiate terms to close deals.
• Provide input on product positioning and differentiation based on technical features and customer feedback.
• Serve as a resource for customers to address technical inquiries, troubleshoot issues, and resolve product-related challenges.
• Collaborate with internal technical teams to elevate and resolve complex technical issues as needed.
• Provide post-sale support and follow-up to ensure customer satisfaction and retention.

Skills

Technical sales

CRM proficiency

Presentation skills

Customer relations

Negotiation

Cross-functional

Sales targets

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM software

Microsoft Office Suite

Job description

BIC Recruiting in Houston, TX is seeking an Account Manager to drive sales by applying technical expertise and hands-on support to customers throughout the sales process.

You'll translate complex product specifications into compelling value propositions, work with the sales team to identify needs, deliver product demonstrations, and provide ongoing technical assistance to ensure customer success from pre- to post-sale.