Technical Account Manager - Printed Electronics

Insulectro; Londonderry (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

Job summary

Insulectro is seeking a Printed Electronics Technical Account Manager to maintain existing customer relationships and develop new business in Londonderry, NH. The ideal candidate will generate sales through technical support and proactive customer service.

Key responsibilities include providing product information, partnering with internal departments, and managing sales calls effectively. The position requires a Bachelor's degree and 1-3 years of relevant sales experience within the printed electronics domain.

Compensation ranges from $70,000 to $90,000 annually, along with benefits including medical insurance and paid time off.

Qualifications

• 1-3 years of outside sales or inside sales experience.
• Experience in printed electronics or advanced substrates is a plus.
• Ability to travel as required.

Responsibilities

• Generate new and repeat sales while maintaining customer relationships.
• Provide technical support and product information.
• Plan and prioritize sales calls and visits.

Skills

Sales skills

Customer service

Technical support

Communication skills

Time management

Education

Bachelor's degree

Job description

INSULECTRO, the largest national distributor of Printed Circuit Board and Printed Electronics materials, is seeking a Printed Electronics Technical Account Manager to focus on maintaining the existing customer base and developing new business within the assigned territory. The position will be based out of our Londonderry, NH location.

What You'll Do:

• Generate new and repeat sales by providing product and technical information in a timely manner and by maintaining customer relationships
• Provide technical support to customers through knowledge of product, samples, and data sheets
• Partner with representatives and manufacturing to further penetrate customer base
• Work with Inside Sales teams to continue to develop gross profit issues
• Service assigned region and increase sales by value selling, cross‑selling, up‑selling, add‑on sales & offering promotional sale item techniques
• Visit customer sites and provide excellent customer service and satisfaction while increasing sales output
• Partner with internal departments such as product management and supply chain, to ensure timely delivery of product and ensure product is on hand
• Create product and material forecasts and interface with customers on needs
• Educate customers about terminology, system tools and features, and benefits of products to improve product‑related sales and customer satisfaction
• Review quotes, orders, and returns; provide accurate information regarding availability of in‑stock items
• Plan and prioritize sales calls, sales visits, pricing decisions, etc. to maximize usage of time management, utilize salesforce.com in establishing opportunities in the full sales cycle from Discovery to Won and buying
• Ability to change gears instantly and adapt to different environments; good communication skills with individuals of all levels; able to take rejection and be highly competitive

Our Wish List:

• Self‑motivated business professional who is driven to succeed
• Four‑year degree
• 1‑3 years outside sales or inside sales experience in printed electronics or advanced substrates
• OEM and Electronic Assembly Experience is preferred
• Ability to travel is required

Compensation and benefits:

• Competitive pay from $70,000 - $90,000 annually based on experience
• Commission eligible
• Medical, Dental, Vision, and Supplemental health insurance
• Life insurance, Long Term Disability and Employee Assistant Program
• Paid Time Off (PTO) and holiday pay