Sales Account Manager

Electronauts; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Base Salary: $40,000–$60,000 annually

Commission: Uncapped earnings

Performance-based bonuses

Job summary

A leading manufacturing firm located in Cincinnati, OH is seeking a Sales Account Manager for a full-time on-site position. You will maintain strong client relationships, identify sales opportunities, and deliver exceptional customer service. The role requires experience in account management and customer service, with desired skills in lead generation and software proficiency. A Bachelor's degree in a related field is beneficial. The position offers a salary range of $40,000–$60,000 annually along with uncapped commission and performance-based bonuses.

Qualifications

• Experience in sales, account management, or a related field is preferred.
• Experience in Industrial Manufacturing is a plus.

Responsibilities

• Identify new customer opportunities.
• Cold Calling to generate new leads.
• Maintain and build long-term customer relationships.
• Review component and labor costs, generate quotes.
• Collaborate with Production, Purchasing, and Engineering.
• Monitor status of assemblies and projects.
• Implement plans to grow customer accounts.
• Provide monthly KPIs reports to Sales Manager.

Skills

Account Management

Customer Service

Lead Generation

MS Office proficiency

Salesforce software proficiency

Strong Communication

Organizational skills

Education

Bachelor’s degree in Business, Sales, Marketing

Job description

Electronauts is a fast-growing Premier Manufacture and Solutions Provider of Control Panels, Cables Assemblies, Wire Harnesses, Networking Products and Services. We are dedicated to providing high-quality, custom solutions for a range of industries. With a focus on precision and reliability, Electronauts partners with clients to deliver tailored products that meet their specific needs. The company's commitment to excellence and innovation has positioned it as a trusted leader in the industry. We are passionate about innovation, customer satisfaction, and building a dynamic team that thrives on success. Located in Cincinnati, OH, Electronauts fosters an environment of collaboration and growth to deliver exceptional customer service and technical expertise.

Role Description

This is a full-time, on-site role in Cincinnati, OH, for a Sales Account Manager. The primary responsibilities include maintaining strong relationships with existing clients, managing accounts to ensure customer satisfaction, identifying new sales opportunities through lead generation, and delivering exceptional customer service. The Sales Account Manager will also collaborate with team members to develop strategies for client retention and revenue growth while effectively communicating solutions tailored to client needs.

Responsibilities

• Identify new customer opportunities.
• Cold Calling
• Maintain and build long‑term customer relationships.
• Review component and labor costs, as well as generate quotes.
• Collaborate with the Production, Purchasing and Engineering Departments.
• Monitor status of assemblies, projects, lead times, and tracking information on individual components.
• Implement plans to grow new and existing customer accounts.
• Provide monthly KPIs (Key Performance Indicators) reports to the Sales Manager.

Qualifications

• Account Management and Customer Satisfaction experience to build and maintain strong client relationships.
• Customer Service experience to address client needs proactively and effectively.
• Lead Generation skills to identify new opportunities.
• Proficiency in MS Office and Salesforce software.
• Ability to work independently and in a team environment.
• Strong Communication capabilities to present solutions and collaborate with team members and clients.
• Strong organizational skills and an ability to meet deadlines.
• Proactive mindset with a passion for driving client success and business growth.
• Bachelor’s degree in Business, Sales, Marketing, or a closely related field is beneficial.
• Prior experience in sales, account management, or a related field is preferred.
• Experience in Industrial Manufacturing is a plus.

Benefits

• Base Salary: $40,000–$60,000 annually
• Commission: Uncapped, with $100+ total earning potential based on performance
• Bonuses: Performance based - quarterly bonuses