Technical Sales Manager

Smtnet; Rancho Cucamonga (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Smtnet is looking for a Sales Account Manager to expand revenue and market share within assigned PCB fabricator accounts. This role focuses on developing relationships and providing technical support to customers. The ideal candidate will have a Bachelor's degree in Engineering and 3+ years of relevant experience.

Success in this position entails excellent communication and problem-solving skills, as well as the ability to manage and grow accounts effectively.

Qualifications

• 3+ years of experience in the PCB fabrication industry or a related manufacturing sector.
• Ability to travel up to 50% of the time.
• Valid driver’s license and federal ID for domestic travel.

Responsibilities

• Grow revenue across assigned PCB fabricator accounts.
• Identify and close new accounts introducing Arlon and EMC materials.
• Conduct product evaluations and provide technical assistance.

Skills

Technical selling

Customer relationship management

Problem-solving

Communication skills

Education

Bachelor’s degree in Engineering

Job description

ArlonEMD is seeking a technically fluent, commercially driven Sales Account Manager to grow revenue and market share within an assigned base of printed circuit board (PCB) fabricator accounts. This is a hunter-and-farmer role: you will protect and expand existing relationships while proactively opening new accounts and introducing new products. You will be the face of Arlon and EMC materials to your customers – trusted as a problem‑solver, not just a product rep.

What You'll Do

Territory & Account Growth

• Own profitable revenue growth across your assigned PCB fabricator account base
• Identify and close new accounts by introducing Arlon and EMC materials into customer circuit designs
• Build and maintain strong relationships with engineers, procurement leads, and executive decision-makers
• Collaborate with the NA channel partner to distribute and position products effectively

Technical Selling & Customer Support

• Deliver in-person and virtual technical presentations tailored to each customer's engineering and commercial priorities
• Conduct product evaluations and trials at customer facilities; support field introduction of new products
• Provide hands‑on technical assistance for processing challenges, testing parameters, and material selection
• Lead and co‑present at account seminars, industry conferences, and IPC events
• Track and report on competitor products and market activity to inform the marketing team
• Apply the Know Your Customer (KYC) methodology to analyze accounts and surface strategic opportunities
• Submit monthly deliverables: sales call plans, call reports, KYC analyses, and territory forecasts (wins and losses)
• Support product and marketing teams with field input on literature, newsletters, and technical bulletins

Qualifications

Required

• Bachelor’s degree in Engineering (Electrical, Materials Science, Chemical, or related field)
• 3+ years of experience in the PCB fabrication industry or a closely related manufacturing sector
• Ability to travel up to 50% of the time, including overnight stays
• Valid driver’s license and federal ID for domestic travel

Preferred

• Hands‑on experience with CCL/laminate materials and PCB stack‑up design
• Existing relationships within the PCB fabricator community
• Familiarity with distribution channel dynamics in the North American PCB market
• Mandarin language proficiency – a strong plus for global customer engagement

What We're Looking For

• A technically credible communicator who earns trust with engineers and buyers alike
• A self‑directed territory owner who plans proactively and follows through consistently
• A collaborative partner who loops in the right internal resources at the right time
• Someone who is genuinely curious about customer applications and motivated by solving real problems