Technical Account Manager – Growth for Engineers

Namespace Labs

San Francisco (CA)

On-site

USD 90,000 - 150,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Stock options
Flexible working hours
Parental leave

Job summary

Namespace Labs is seeking an Account Manager to own inbound opportunities and onboarding, while expanding relationships with existing customers globally. You will work closely with engineers and technical teams to translate usage data into commercial opportunities and build trusted, long-term partnerships across a diverse customer base.

You will be part of a fast-moving team that values initiative, ownership, and a bias to execution, collaborating with founders and the product team to improve

Qualifications

  • Experience with usage-based pricing models and managing growth with commercial conversations.

Responsibilities

  • Manage customer growth in a usage-based model, translating usage trends into expansion conversations.
  • Sell to engineers or technical teams and own inbound opportunities from first contact through onboarding.
  • Own a portfolio of existing accounts, building trusted relationships with engineering teams.
  • Drive expansion by identifying opportunities across accounts and lead pricing, renewals, and procurement discussions.
  • Keep accounts organized and drive opportunities to completion; collaborate with product and engineering teams.
  • Gather customer feedback to inform product and customer experience improvements.

Skills

Usage-based pricing
Customer relationships
Account management
Commercial mindset
Technical communication
Organization
Proactivity
Ownership

Job description

Namespace Labs is seeking an Account Manager to own inbound opportunities and onboarding, while expanding relationships with existing customers globally. You will work closely with engineers and technical teams to translate usage data into commercial opportunities and build trusted, long-term partnerships across a diverse customer base.

You will be part of a fast-moving team that values initiative, ownership, and a bias to execution, collaborating with founders and the product team to improve

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