Technical Account Manager — Cloud & AI Infrastructure

ScaleOps; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

ScaleOps is seeking a customer-facing Solutions Engineer in the United States to drive success with cloud-native technologies and Kubernetes. You will partner with the sales team to win technical value and expand champion networks across customer organizations.

In this role you will understand customers' goals, articulate how ScaleOps offerings meet their needs, onboard partners, and support sales cycles through demonstrations and technical guidance.

Qualifications

• 3+ years in cloud-native tech with containerization and Kubernetes.
• 3+ years in a customer-facing role, such as technical sales or solution engineering.
• Proven track record in a technical presales role earning customer trust.
• Ability to articulate and sell benefits of modern platforms and technologies.

Responsibilities

• Engage with customers to ensure their success
• Partner with the sales team to drive our customers' journey, build technical wins, and grow champions
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs
• Create and own value-based relationships at all levels within customer organizations
• Actively participate in all phases of planning and execution, from initial discovery to the technical win
• Develop and maintain a deep understanding of the ScaleOps product to demonstrate its value in sales meetings and at events such as meetups and conferences
• Advise the sales team on effective ways to position the ScaleOps product
• Onboard, educate, and enable partners, and support them in sales cycles
• Deepen both your sales and technical skills through self-driven education and ScaleOps' professional development opportunities

Skills

Cloud-native technologies

Kubernetes

Customer-facing

Technical presales

Value-based selling

Tools

Kubernetes

Job description

ScaleOps is seeking a customer-facing Solutions Engineer in the United States to drive success with cloud-native technologies and Kubernetes. You will partner with the sales team to win technical value and expand champion networks across customer organizations.

In this role you will understand customers' goals, articulate how ScaleOps offerings meet their needs, onboard partners, and support sales cycles through demonstrations and technical guidance.