Technical Account Manager: Client Success & IT Solutions

Linden Central Solutions; Cincinnati (OH); On-site; USD 100,000 - 160,000; Full time

Job summary

Linden Central Solutions in Cincinnati, OH is seeking a Technical Account Manager to manage and develop client relationships, ensure satisfaction, and drive IT solutions delivery for diverse clients.

The role requires understanding client needs, identifying suitable IT solutions, and coordinating with our technical team to monitor progress, deliver reports, and maintain high service standards in a fast-paced environment.

Qualifications

• Degree in IT or related field.
• Strong understanding of IT solutions.
• Excellent relationship-building skills.
• Customer-centric approach.

Responsibilities

• Managing and developing client relationships.
• Understanding client needs.
• Identifying solutions.
• Ensuring client satisfaction.
• Working closely with the technical team.
• Providing top-notch support.
• Maintaining high service standards.
• Driving implementation of IT projects.
• Monitoring account performance and generating reports.

Skills

Client relationship management

Needs assessment

Solution identification

Account management

Cross-functional collaboration

Communication skills

IT systems understanding

Education

Degree in IT or related field

Job description

Linden Central Solutions in Cincinnati, OH is seeking a Technical Account Manager to manage and develop client relationships, ensure satisfaction, and drive IT solutions delivery for diverse clients.

The role requires understanding client needs, identifying suitable IT solutions, and coordinating with our technical team to monitor progress, deliver reports, and maintain high service standards in a fast-paced environment.