Technical Account Manager

Insight Global; Sharonville (OH); On-site; USD 90,000 - 150,000; Full time

Job summary

Insight Global is seeking an experienced Paper & Pulp Technical Account Manager to bridge our technical paper and pulp product offerings with customer needs, acting as a technical advisor to key accounts and ensuring solutions improve operations.

The TAM will leverage mill operations knowledge, problem solving, and relationship building to drive chemistry adoption and retention at high-value accounts, working with Sales, Portfolio, R&D, and support teams to deliver value and continuous

Qualifications

• 3+ years of paper mill experience required.
• Sales oriented personality.
• Detail oriented and organized.
• Mechanically inclined with problem solving.
• Bachelor's degree required.

Responsibilities

• Bridge technical paper and pulp offerings with customer needs, acting as a technical advisor to key accounts.
• Drive adoption and retention of chemistries at high-value accounts.
• Collaborate with Sales, Portfolio, R&D, and support functions to achieve goals.
• Demonstrate core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety.

Skills

Sales oriented personality

Detail oriented

Mechanically inclined problem solving

Sales experience

Paper mill experience

Education

Bachelor's degree

Job description

Job Description

Customer is seeking an experienced high-level Paper & Pulp Technical Account Manager (TAM) to bridge the gap between the company’s technical paper and pulp product offerings and its customers’ needs; acting as a technical advisor to key customer accounts, ensuring that operational challenges are clearly defined and that the solutions implemented are achieving the full potential in improving the customer’s operations.

The TAM is responsible for leveraging deep paper mills operational knowledge, product knowledge, proactive problem-solving and relationship building to drive adoption and retention of chemistries at high-value accounts. TAM will work closely with Sales, Portfolio, Research and Development (R&D), and support functions to accomplish their goals. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.

Customer's brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. Customer's scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

3+ Years Paper Mill Experience

Sales Oriented Personality

Detail Oriented and Organized

Mechanically Inclined Problem Solving Bachelors Degree

Sales Experience