Service Account Manager

ANDRITZ; Lawton (OK); Hybrid; USD 90,000 - 130,000; Full time

Job summary

ANDRITZ in Lawton, OK is seeking a Sales Account Manager to cover the South Central USA region (AR, OK, KS, MO). You will sell the Paper Service Divisions and build long-term customer relationships.

You will drive growth, manage forecasts and budgets, and collaborate with internal teams. Travel up to 80% is required; a strong engineering background and pulp & paper knowledge are preferred.

Qualifications

• B.S. degree in Engineering or 5 to 10 years' experience in Pulp and Paper.
• Exceptional communication skills (verbal and written) and interpersonal skills.
• Sales experience and established relationships with the customers in the region is preferred.
• Knowledge of the Andritz Stock Preparation and Paper Machine Service product lines is required.
• Willingness to travel- 80% of time will be spent in the field
• Demonstrated ability to prioritize when multiple tasks require attention

Responsibilities

• Be the primary point of contact to build new and long-term relationships with customers
• Continually look for ways to improve account growth through clear understanding of clients' objectives and goals
• Ability to drive client retention and satisfaction throughout the territory
• Serve as a liaison between the client and internal teams
• Maintain organized and detailed territory records in the Company's CRM system
• Represents all product lines assigned on each mill visit
• Responsible for the territory forecasts, budgets and cost controls
• Develop and adhere to processes and workflows, as it relates to account success
• Provide input on new processes and workflows as needed and assist with implementing these processes
• Performs other duties and responsibilities as required

Skills

Relationship building

Account management

Territory planning

Customer engagement

Excellent communication

Travel readiness

Education

Engineering degree

5–10 years Pulp & Paper experience

Tools

CRM software

Sales forecasting tools

Job description

This position is to provide sales coverage for the South Central USA region including Arkansas, Oklahoma, Kansas, and Missouri. The SAM will be responsible for selling the products for the Paper Service Divisions.

Essential Functions:

• Be the primary point of contact to build new and long-term relationships with customers
• Continually look for ways to improve account growth through clear understanding of clients' objectives and goals
• Ability to drive client retention and satisfaction throughout the territory
• Serve as a liaison between the client and internal teams
• Maintain organized and detailed territory records in the Company's CRM system
• Represents all product lines assigned on each mill visit
• Responsible for the territory forecasts, budgets and cost controls
• Develop and adhere to processes and workflows, as it relates to account success
• Provide input on new processes and workflows as needed and assist with implementing these processes
• Performs other duties and responsibilities as required

Education, professional experience and qualification preferred/required

• B.S. degree in Engineering or 5 to 10 years' experience in Pulp and Paper.
• Exceptional communication skills (verbal and written) and interpersonal skills
• Sales experience and established relationships with the customers in the region is preferred.
• Knowledge of the Andritz Stock Preparation and Paper Machine Service product lines is required.
• Willingness to travel- 80% of time will be spent in the field
• Demonstrated ability to prioritize when multiple tasks require attention

Physical and Mental Qualifications

Position performed in an office and/or home office-remote) environment. Frequent visits to mills and manufacturing facilities are required. Environment: Exposure to varying temperatures, noise levels, dust, dirt, fumes, welding machines, heavy duty magnets and manual/remote controlled devices using radio signals. Physical conditions for position: Sit, stand, walk, bend, reach, push, pull, kneel, stoop, crouch, climb, ascend/descend stairs, lifting up to 25 lbs. Must have visual acuity, excellent mobility, good hearing, manual dexterity, good balance, ability to endure long hours, and wear required personal protective equipment. All tasks performed with or without reasonable accommodations.

N/A *Please note, previous DUI convictions can result in being inadmissible to Canada

Additional Information - FOR USA - "We are an AA/EEO/Veterans/Disabled Employer"
Legal status to work in the US is required