Technical Account Manager

Insight Global; Rome (GA); On-site; USD 100,000 - 150,000; Full time

Job summary

Insight Global is seeking a Key Account Manager in the Atlanta, Georgia region to support a heavy-industry customer. You will manage technical programs, optimize system performance, and drive growth within the key account as the primary technical advisor and relationship manager.

Responsibilities include ensuring program excellence across the site while delivering strong value to the customer and expanding the client’s presence in the region.

Qualifications

• 10+ years of heavy industry water treatment experience.
• Strong working knowledge of boiler, cooling tower, influent and wastewater treatment systems.
• Experience reviewing process conditions, operational data, and performance trends to identify issues and optimization opportunities.
• Proven customer-facing sales experience and managing stakeholder relationships.
• Pulp & Paper experience.

Responsibilities

• Manage technical programs, optimize system performance, and drive growth within a key customer account.
• Serve as the primary technical advisor and relationship manager.
• Ensure program excellence across the site and deliver strong value to customers.
• Expand Solenis’ presence in the region.

Skills

Relationship building

Sales experience

Customer facing

Stakeholder management

Job description

Job Description

Insight Global is seeking a Key Account Manager to support one of their customers in the Atlanta, Georgia region. This role is responsible for managing technical programs, optimizing system performance, and driving growth within a key customer account. The candidate will serve as the primary technical advisor and relationship manager, ensuring program excellence across the site, while delivering strong value to customers and expanding Solenis’ presence in the region.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

10+ years of heavy industry water treatment experience

Strong working knowledge of:

• Boiler treatment

• Cooling tower treatment

• Influent treatment systems

• Wastewater treatment systems

Experience reviewing process conditions, operational data, and performance trends to identify issues and optimization opportunities.

Experience troubleshooting treatment program performance and chemical delivery systems.

Proven customer-facing sales experience and managing stakeholder relationships.

Strong relationship-building skills. Pulp & Paper experience