Senior Key Account Manager

Solenis LLC; Wabash (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Solenis LLC in Indiana is seeking a Senior Key Account Manager to lead strategic relationships within the assigned territory, drive revenue, and maximize gross profit. You will manage the complete customer lifecycle, develop account plans, and identify new opportunities for Solenis technologies.

The role requires 5+ years in industry, strong consultative selling and project management, and the ability to coach others while working autonomously across multi-level organizations.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5+ years of industry experience (pulp and/or water treatment preferred).
• Proven ability to solve complex, non-routine technical problems.
• Experience managing complex projects and programs.
• Strong relationship management skills and the ability to work with multiple levels in an organization.
• Excellent communication skills and a consultative sales approach.
• Experience coaching indirect reports and leading teams to achieve targets.
• Proven track record of driving revenue, price capture and gross profit.
• Ability to learn new concepts and apply them across customer sites.

Responsibilities

• Maintain and build assigned business relationships.
• Review treatment programs and processes within territory for effective applications and customer satisfaction.
• Coach and mentor indirect reports as needed.
• Conduct site and LMS/classroom training for territory plants and new customer sites.
• Sell new business and applications in the territory; develop and implement sales plans.
• Manage profitability of the account (pump settings, pricing, AR).
• Review territory processes for safety improvements.

Skills

Industry knowledge

Customer focus

Leadership

Communication

Relationship management

Problem solving

MS Office

Autonomy

Education

Bachelor's Degree

Job description

Overview

As a Senior Key Account Manager you will manage an assigned account located in Wabash, Indiana, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Senior Key Account Manager's focus is to maintain revenue, price capture, improve gross profit and achieve business plan. Additionally, a Senior Key Account Manager may be required to coach indirect reports to manage business, customer relationships and business objectives. You will also:

Responsibilities

• Maintain and build assigned business relationships
• Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
• Coaching and mentoring of indirect reports as needed
• Conduct the necessary site and LMS/classroom training programs to understand the overall operations of the territory plants and new customer sites
• Sell new business and new applications in your territory - develop and implement sales plans on new opportunities.
• Manage profitability of the account (pump settings, pricing, accounts receivable)
• Review territory applications and processes/procedures for safety improvements

General Work Environment

Indoors and outdoors, with driving involved. Employee could be faced with working in temperature extremes. Employee might be required to lift and carry 50 pounds, manual dexterity and mechanical aptitude helpful. Use of safety equipment to include but not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and H2S Monitor as required or needed.

Requirements

• Bachelor's Degree (Science or other technical degree). Would consider experience in lieu of a technical degree
• 5+ years of industry experience (pulp and paper or water treatment preferred)
• Documented results solving complex and non-routine technical problems
• Project management of complex projects
• Strong relationship management skills
• Experience learning new concepts and/or technology and applying them
• Ability to work with autonomy and direct/coach indirect reports
• Experience working with multi levels in an organization to achieve results
• Prior experience that required excellent communication skills
• Documented results using a consultive sales process

Skills: Behavioral & Technical

• Industry and customer literate, or ability to pick up industry and Solenis technologies quickly
• Customer focused
• Leadership ability
• Drive for results; proactively addresses complex issues
• Strong problem solving and communication skills
• Ability to establish relationships at all levels of management
• Fluency in Microsoft Office (Word, Excel and PowerPoint)

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.