Sales Account Manager

STS Technical Services; Milwaukee (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

STS Technical Services in Milwaukee, WI, is seeking a Sales Account Manager to manage OEM and distributor accounts from inside the sales team. You will nurture customer relationships, develop quotes, and coordinate with engineering, operations, and production to ensure timely, accurate proposals.

This on-site role offers a clear growth path into outside sales and business development, with travel up to 50% as needed to support major accounts and industry events.

Qualifications

• 3–5 years inside sales in manufacturing/industrial environment
• Ability to read and interpret customer specifications, engineering drawings, or technical documentation
• Attention to detail and strong organizational skills
• Excellent verbal and written communication skills
• Ability to travel 25–50% as required by customer needs
• Must be authorized to work in the United States

Responsibilities

• Manage and grow OEM and distributor accounts within the team
• Develop accurate quotes based on drawings and specifications
• Coordinate with Engineering and Operations during quoting
• Maintain organized records of customer communications and project updates
• Grow into outside sales and proactive business development

Skills

Inside sales

Account management

Customer service

Reading specifications

Strong communication

Education

Bachelor's degree in Business or related field

Tools

CRM software

ERP systems

Microsoft Office

Quoting software

Job description

STS Technical Services is hiring a Sales Account Manager in Milwaukee, Wisconsin. This is an on-site role supporting a scaling manufacturing client and is ideal for a motivated, customer-focused sales professional with inside sales experience, strong account management skills, and the ability to grow into outside sales and business development over time.

In this role, you will initially focus on inside sales by managing and growing relationships with an established book of OEM and distributor accounts while maintaining an active quote pipeline. The ideal candidate is detail-oriented, thrives in a fast-paced manufacturing environment, and brings a strong understanding of customer specifications and technical requirements.

Position Summary

The Sales Account Manager will serve as the primary point of contact for assigned OEM and distributor accounts. This role is responsible for customer relationship management, quote development, account communication, customer service, and internal coordination with Project Management, Engineering, Operations, and Production teams.

This position offers a strong growth path for a driven sales professional who wants to build from inside sales into outside sales and business development responsibilities.

Responsibilities

Account Management

• Assume ownership of existing OEM and distributor customer accounts within the team while ensuring a seamless transition and continuity of service
• Serve as the primary point of contact for assigned accounts
• Build and maintain strong, long-term customer relationships
• Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications
• Address customer inquiries and resolve issues promptly
• Consistently deliver a high level of customer service

Quoting & Inside Sales

• Manage and stay on top of an active quote pipeline
• Ensure all quotes are accurate, timely, and aligned with customer specifications
• Review customer drawings, specifications, and technical documentation to develop accurate quotations
• Coordinate with Engineering and Operations teams during the quoting process
• Track quote activity and follow up on open opportunities
• Maintain organized records of customer communications and project updates
• Coordinate with internal teams, including Project Management, Engineering, and Production, to ensure quoted scope is achievable and competitive

Business Development Growth Path

• Expand responsibilities over time to include outside sales activities and proactive business development with new and existing accounts
• Identify opportunities to grow wallet share within assigned accounts
• Introduce customers to additional client product lines and capabilities
• Represent the client at customer sites, industry events, and trade shows as needed
• Travel 25 to 50 percent depending on customer needs and business development activities

Required Qualifications

• 3 to 5 years of inside sales experience, preferably in a manufacturing or industrial environment
• Demonstrated ability to manage customer accounts and maintain a high standard of customer service
• Ability to read and interpret customer specifications, engineering drawings, or technical documentation
• Exceptional attention to detail
• Strong organizational and follow-through skills
• Excellent verbal and written communication skills
• Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Willingness and ability to travel 25 to 50 percent as required by customer needs
• Must be authorized to work in the United States

Preferred Qualifications

• Experience working with OEM or distributor customers in a manufacturing or fabrication environment
• Background in electrical equipment, enclosures, switchgear, or related power and industrial products
• Familiarity with ERP systems
• Epicor experience preferred
• Familiarity with CRM platforms or quoting and estimating software
• Demonstrated interest in growing into an outside sales or business development capacity
• Associate or bachelor's degree in Business, Sales, Engineering Technology, or a related field

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading companies across the aerospace, defense, manufacturing, and industrial sectors. We connect skilled professionals with contract, direct-hire, and long-term career opportunities across the United States.

If you are looking for Sales Account Manager jobs in Milwaukee, Wisconsin and have experience managing OEM or distributor accounts in a manufacturing or industrial sales environment, we encourage you to apply today.

EEOC Statement

STS Technical Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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