Technical Account Manager

BizLink Group; Fremont (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

BizLink is seeking a Technical Account Manager to serve as the primary liaison between BizLink and key customers such as CSPs, data centers, OEMs, and ODMs. You will drive sales growth, develop strong relationships, and coordinate cross-functional teams to deliver tailored technical and business solutions.

Strong communication and project management skills are essential. Applicants should have 3+ years in interconnect sales or engineering, with a degree in Electrical or Mechanical Engineering.

Qualifications

• Bachelor's or Master's degree in Electrical Engineering or Mechanical Engineering.
• Technology discipline preferred.
• Over 3 years of experience in the interconnect industry, ideally in sales or engineering.
• Travel may be required for up to 25% of the time.

Responsibilities

• Grow aggregate sales with CSPs, cloud data centers, large OEMs, ODMs and achieve the annual budget.
• Build and nurture relationships across sourcing, engineering, and operations in cloud data centers, 5G, high power, and high speed communications.
• Coordinate communications and be the focal point with customers and BizLink.
• Drive sales activities across BizLink groups and CSPs, OEMs and ODM sites.
• Identify and capture new and existing business opportunities (design wins, new programs & share gains).
• Develop and implement sales plans and growth strategies for territory and customers.
• Support technical aspects of the sales cycle and marketing for BizLink products.
• Resolve problems and drive improvements to sustain an excellent customer scorecard.

Skills

Project management

Forecasting

Communication

Interpersonal skills

Education

Electrical or Mechanical Engineering

Job description

Overview Of The Position

The Technical Account Manager serves as the primary liaison between BizLink and key customers, including cloud service providers, data centers, large OEMs, and ODMs. This role is responsible for driving sales growth, developing and maintaining strong customer relationships, and coordinating cross-functional teams to deliver tailored technical and business solutions. The Technical Account Manager integrates technical expertise with business acumen to support the sales cycle, identify and capture new business opportunities, and ensure customer satisfaction through effective communication, problem resolution, and strategic account management.

Key Responsibilities

• Grow aggregate sales with CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, ODMs, and achieve the annual budget.
• Build, sustain, and nurture strong customer relationships across sourcing, engineering, and operations in cloud data centers, 5G, high power, and high speed communications.
• Manage the overall relationship and coordinate efficient and effective communications - be the focal point with the customers and BizLink.
• Integrate, coordinate, and drive sales activities across BizLink business groups and CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, and ODM sites.
• Identify, coordinate, integrate, and capture new and existing business opportunities (design wins, new programs & share gains).
• Develop and implement sales plan and growth strategy for territory and customers
• Support technical aspects of the sales cycle, including marketing support for the development and implementation of BizLink products
• Resolve problems and drive improvement activities to achieve and sustain an "excellent" customer scorecard rating.
• Drive sales growth through the maximization of resources and execution of market segment strategies.
• Forecast business levels, analyze trends, and coordinate support and service levels with manufacturing teams.
• Maintains and drives trending knowledge of products, competitors, technology, and customers in the data center product market and assigned supplier product market.

Job Requirements

• Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, or Mechanical Engineering
• Technology discipline preferred.
• Over 3 years of experience in the interconnect industry, ideally in sales or engineering.
• Strong communication and interpersonal skills.
• Experience with project management and forecasting.
• Highly motivated to learn.
• Travel may be required for up to 25% of the time.