Field Application Engineer-High Power Products

Artha Nexgen; Fremont (CA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Bizlink is seeking a Field Application Engineer-High Power Products to serve as the technical liaison for data center power solutions. You will provide in-depth support, design guidance, and hands-on troubleshooting to drive product adoption and successful implementation.

The role requires on-site customer engagements, CAD modifications using SolidWorks or CREO, collaboration with R&D and cross-functional teams, and ongoing market awareness to communicate Bizlink's value.

Qualifications

• Bachelor's or Master's degree in Mechanical Engineering or related discipline.
• 3+ years in customer-facing roles, preferably in a technical or sales environment.
• Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.

Responsibilities

• Act as the primary technical liaison and SME for Bizlink’s data center power solutions; provide in-depth support, solution design guidance, and troubleshooting.
• Build and maintain relationships with key customer stakeholders; conduct on-site visits to support product integration and troubleshoot issues.
• Address technical issues by replicating failures and resolving problems directly with the customer.
• Modify 3D CADs as needed for customer support and to communicate feedback to the R&D team.
• Coordinate with cross-functional teams to ensure seamless business activities and timely support.
• Conduct product presentations and demonstrations to educate customers on product capabilities.
• Stay informed on industry trends and monitor competitor activities.
• Support any other tasks assigned by management.

Skills

High-Power architecture

Customer-facing

Education

Bachelor's or Master's degree in Mechanical Engineering

Tools

SolidWorks

CREO

Job description

Field Application Engineer-High Power Products

• Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions. Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.
• Build and maintain strong, trusted relationships with key customer stakeholders. Conducting on-site visits frequently to support product integration and troubleshoot issues.
• Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
• Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
• Coordinate with internal cross-functional teams to ensure seamless business activities and timely support.
• Conduct product presentations and demonstrations to educate customers on product capabilities.
• Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions.
• Support any other tasks assigned by management.

Requirements

• Bachelor's or Master's degree in Mechanical Engineering or a related discipline.
• 3+ years of experience in customer-facing roles, preferably in a technical or sales environment.
• Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.
• Proficiency in SolidWorks or CREO is preferred for design and documentation.
• Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.