Tech Support Technician II: Hardware & Software Fixes
Los Angeles County Department of Human Resources
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Benefits offered by this job
Job summary
Los Angeles County Office of Education (LACOE) seeks a Technology Support Technician II to support personal computing, multimedia, and related technologies. The role involves installation, diagnosis, and full-range repair under supervision, with potential lead responsibilities for Tech Support Technician I staff.
Candidates should have a high school diploma plus computer-related coursework (or equivalent) and 2 years of related experience, or 1 year at LACOE in the technician I role, plus a CA
Qualifications
- Education: Graduation from high school or equivalent and 12 semester/18 quarter units in computer-related courses or equivalent training.
- Experience: 2 years installing and troubleshooting personal computing hardware, software, and peripherals OR 1 year as Technology Support Technician I at LACOE.
- Equivalency: CompTIA A+ certification may substitute for coursework.
- License: Valid CA driver’s license and means to travel between job sites.
Responsibilities
- Install, diagnose, and repair a full range of computing hardware and software.
- Provide direction or lead on Technology Support Technician I tasks when needed.
- Support personal computing, multimedia, and related technologies under supervision.
Skills
Education
Tools
Job description
Los Angeles County Office of Education (LACOE) seeks a Technology Support Technician II to support personal computing, multimedia, and related technologies. The role involves installation, diagnosis, and full-range repair under supervision, with potential lead responsibilities for Tech Support Technician I staff.
Candidates should have a high school diploma plus computer-related coursework (or equivalent) and 2 years of related experience, or 1 year at LACOE in the technician I role, plus a CA
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