Technology Support Technician I

Los Angeles County Office of Education; Downey (CA); On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Insurance options

PERS Defined Benefit

Paid Time Off: 12 vacation, 15 singles

Job summary

The Los Angeles County Office of Education seeks a Technology Support Technician I to install and maintain desktop hardware, software, and related peripherals in Downey, CA. Under supervision, you will perform basic repairs and support audio-visual equipment and conferencing platforms.

You should have a high school diploma (or equivalent) with computer courses and at least one year of experience in installing and troubleshooting personal computing hardware and software.

Qualifications

• Education: High school diploma + 12 semester/18 quarter units in computer courses.
• Experience: 1 year installing/troubleshooting personal computing hardware and software.
• Equivalency: CompTIA A+ may substitute for coursework.
• Additional: A valid California driver’s license and transportation to job sites.

Responsibilities

• Under supervision, perform technical installations and basic repairs to support computing and multimedia technologies.
• Diagnose issues and perform routine maintenance on hardware, software, and peripherals.
• Support conferencing platforms and ensure equipment safety and reliability.

Skills

Hardware install

Troubleshooting

PC hardware

Cybersecurity basics

OS familiarity

Diagnostic tools

Safety practices

Education

High school diploma + 12 units computer courses

Tools

CompTIA A+ certification

Diagnostic software

Job description

An equal opportunity employer fostering a workforce that embraces and reflects the rich diversity of Los Angeles County.

Technology Support Technician I

$6,173 - $7,666 Monthly

Benefits

• Insurance: Your choice of several medical, dental, vision, and life insurance plans
• Retirement: PERS Defined Benefit Plan
• Paid Time Off: 12 vacation, 15 holidays, and 12 illness days.

To learn more, visit: https://www.lacoe.edu

Application Filing Period: Online applications will be accepted from 11/17/26 at 8:00 A.M. (PST) through 11/25/26 at 11:59 P.M. (PST).

Online applications must be submitted by: 11/25/26 at 11:59 P.M. (PST).

Los Angeles County Office of Education (LACOE) is seeking qualified individuals with experience installing and troubleshooting personal computing hardware, software, and related peripheral equipment to apply for the Technology Support Technician I position.

Under immediate supervision, the Technology Support Technician I performs technical installations, diagnoses issues, and completes basic repairs to support LACOE’s personal computing, multimedia, and related technologies.

Knowledge

• Personal computing hardware and peripheral equipment, personal computing operating systems, audio-visual peripherals, and conferencing platform
• Cybersecurity principles, protocols, procedures, and software, including multifactor authentication methods and deployment practices
• Diagnostic software and equipment
• Troubleshooting, testing, and diagnostic procedures, equipment, and software
• Hardware and software installation and maintenance practices
• Safety practices and precautions

Competencies

• Critical Thinking – Analytically and logically evaluating information, propositions, and claims
• Manual Dexterity – Using senses, hands, and fingers in manipulating objects quickly and efficiently
• Professional & Technical Expertise – Applying technical subject matter to the job
• Safety Focus – Showing vigilance and care in identifying and addressing health risks and safety hazards
• Attention to Detail – Focusing on the details of work content, work steps, and final work products
• Learning Agility – Seeking learning opportunities and applying the lessons to one's work
• Professional Integrity & Ethics – Maintaining trust through honesty, adherence to principles, and personal accountability
• Self-Management – Showing personal organization, self-discipline, and dependability
• Oral Communication – Engaging effectively in dialogue
• Customer Focus – Attending to the needs and expectation of customers
• Teamwork – Collaborating with others to achieve shared goals
• Cultural Proficiency – Model communication and interaction that respect and include all individuals and their languages, abilities, religions and cultures

Required Education and Experience

Education: Graduation from high school or equivalent and completion of 12 semester units or 18 quarter units in computer related courses from a recognized college, vocational or trade school, or equivalent specialized training program.

Experience: One year of experience installing and troubleshooting personal computing hardware, software, and related peripheral equipment, OR one year of experience in the LACOE job classification of Customer Service Support Specialist.

Equivalency Provision: A CompTIA A+ certification may substitute for the 12 semester units or 18 quarter units in computer related coursework.

Additional Requirements: A valid California’s driver’s license and the availability of private transportation or the ability to obtain transportation between job sites is required.

Selection Process

Candidates who meet the minimum requirements above will be invited to participate in an examination that may consist of a written multiple-choice exam, performance exam, and a structured interview.

Contact

For general inquiries please call 562.803.8360 (Mon- Fri 8:00 am - 5:00 pm).

LACOE Personnel Commission, 9300 Imperial Hwy, EC-Annex, Downey, CA 90242

Pending PC Approval 11/17/2026

For more information, please go to https://lacoe.edu/jobs/hr/classified. For additional information on our testing procedures, please visit Applicant Resources on our website.

Reasonable accommodations in completing an application, testing, and employment are available to individuals with disabilities. If you would like to request an accommodation, please call 562.803.8360 as early as possible.

Open, open to the public.

Recruitment ID: 27-LAC969

This announcement does not constitute an implied contract. Any part of this announcement is subject to change.