Tech Support Specialist II — Elevate Digital Learning

Broward-County-Public-Schools; Town of Florida (NY); On-site; USD 39,000 - 58,000; Full time

Job summary

Broward County Public Schools in Coral Springs, FL, seeks a Technology Support Specialist II to ensure continuous availability of technology at Riverside Elementary by troubleshooting hardware, software, networks and servers while delivering user-focused guidance.

You will train staff and students, maintain the digital learning environment, coordinate with vendors, manage inventory, and assist with safety and security standards set by the district.

Qualifications

• High school diploma or GED required.
• Minimum 6 years in supporting computer systems.
• Alternatively: associate degree with 4 years experience.
• Proficiency in Windows, Mac, and iOS operating systems.

Responsibilities

• Provide technical assistance training and guidance to staff and students for hardware and software problems.
• Ensure a stable digital learning environment at the location by collaborating with staff and district support.
• Support adherence to district network security standards.
• Coordinate with vendors for hardware and software procurement.
• Assist with installation of approved hardware and software.
• Perform basic troubleshooting for technology.
• Maintain inventory of technology assets and resources.
• Participate in district training to enhance technical skills.

Skills

Basic hardware & software

Windows/Mac/iOS

Software installation

Network systems (Virtual/LAN)

Enterprise apps support

Effective communication

General computer skills

Education

High school diploma or GED

Associate degree (accredited)

Job description

Broward County Public Schools in Coral Springs, FL, seeks a Technology Support Specialist II to ensure continuous availability of technology at Riverside Elementary by troubleshooting hardware, software, networks and servers while delivering user-focused guidance.

You will train staff and students, maintain the digital learning environment, coordinate with vendors, manage inventory, and assist with safety and security standards set by the district.