Tech Support Specialist II — Digital Learning IT Support

Broward-County-Public-Schools; Pompano Beach (FL); On-site; USD 58,000 - 89,000; Full time

Job summary

Broward County Public Schools is seeking a Technology Support Specialist II to ensure continuous availability of district technology assets at Community Schools North in Pompano Beach. The role focuses on handling hardware, software, networks, and servers, while guiding staff and students.

You will work with district tech teams, install approved hardware and software, troubleshoot, maintain inventory, and participate in safety and security compliance.

Qualifications

• High school diploma or GED, or an associate degree.
• Six years of experience supporting computer systems.

Responsibilities

• Provide training and guidance for hardware and software issues.
• Maintain a stable digital learning environment at the site.
• Support network security standards and coordinate with vendors.
• Install hardware and software as approved.
• Maintain inventory of technology assets.
• Assist with or conduct installations and minor repairs.
• Collaborate with district technology staff.

Skills

Hardware & software basics

Windows/macOS/iOS proficiency

Software installation & maintenance

Networking (Virtual & LAN)

Enterprise apps (Office, cloud storage

Effective communication

General computer skills

Education

GED or high school diploma

Associate degree

Job description

Broward County Public Schools is seeking a Technology Support Specialist II to ensure continuous availability of district technology assets at Community Schools North in Pompano Beach. The role focuses on handling hardware, software, networks, and servers, while guiding staff and students.

You will work with district tech teams, install approved hardware and software, troubleshoot, maintain inventory, and participate in safety and security compliance.