Tech Support & Repair Specialist

Apple Inc.; Washington (District of Columbia); On-site; USD 31,684 - 41,314; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Retirement benefits

Educational reimbursement

Employee stock purchase options

Job summary

A global technology company is seeking a Technical Specialist in Washington, D.C. Your role involves providing technical support and troubleshooting for Apple products while delivering exceptional service to customers. Candidates should possess availability for a flexible schedule, technical expertise in Apple products, and strong interpersonal skills. The position offers competitive pay ranging from $23.00 to $29.99 per hour, along with benefits including medical coverage and stock purchase options.

Qualifications

• Availability to work a flexible schedule including nights, weekends, and holidays.
• Demonstrate technical expertise in Apple products.

Responsibilities

• Offer technical support and troubleshoot Apple products and services.
• Educate customers on repair options and product benefits.
• Work with team leaders to resolve service concerns.
• Contribute to an inclusive environment respecting differences.

Skills

Technical expertise in Apple products

Strong interpersonal skills

Troubleshooting skills

Ability to work in a fast-paced environment

Job description

A global technology company is seeking a Technical Specialist in Washington, D.C. Your role involves providing technical support and troubleshooting for Apple products while delivering exceptional service to customers. Candidates should possess availability for a flexible schedule, technical expertise in Apple products, and strong interpersonal skills. The position offers competitive pay ranging from $23.00 to $29.99 per hour, along with benefits including medical coverage and stock purchase options.