Tech Support Intern: Hands-On IT & Device Mastery (Onsite)

PSECU Pennsylvania State Employees Credit Union; United States; On-site; USD 17,000 - 21,000; Part time

Job summary

PSECU Pennsylvania State Employees Credit Union is seeking a Technology Support Intern to gain hands-on experience in enterprise IT operations. You will configure, install, and support user devices across multiple locations and help with hardware refreshes and service tickets.

This 100% onsite internship at the Elmerton location offers exposure to Security Operations, Desktop Support, Network Operations, Development, and Data Analytics while you pursue a bachelor’s degree in a related field.

Qualifications

• GED or high school diploma (required).
• Currently pursuing a bachelor’s degree in Computer Science or MIS for the duration of the internship.
• Must meet minimum employment eligibility including being at least 18 years of age.

Responsibilities

• Configure, install, and support user computing devices (desktops, laptops, mobile devices, printers, monitors, docking stations).
• Assist with annual PC hardware refresh and equipment lifecycle management.
• Respond to and resolve Service Desk incidents promptly, ensuring adherence to SLAs.
• Coordinate equipment setup, teardown, and relocation with minimal disruption to operations.
• Other duties as assigned.

Education

GED / High School diploma (Required) / Any equivalent

Bachelor's degree in Computer Science or MIS (in progress)

Must be at least 18 years old

Job description

PSECU Pennsylvania State Employees Credit Union is seeking a Technology Support Intern to gain hands-on experience in enterprise IT operations. You will configure, install, and support user devices across multiple locations and help with hardware refreshes and service tickets.

This 100% onsite internship at the Elmerton location offers exposure to Security Operations, Desktop Support, Network Operations, Development, and Data Analytics while you pursue a bachelor’s degree in a related field.