Tech Support Instructor: Train the Next-Gen IT Pros

Per Scholas; Florida; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Holidays & PTO

Medical coverage

Dental & Vision

401(k) match

EAP

Parental leave

Life insurance

Disability insurance

FSAs

Job summary

Per Scholas is seeking an IT Support instructor to join our Training Team. The role focuses on delivering instructor-led training for entry-level to mid-level IT careers, with emphasis on practical problem solving and student outcomes.

The ideal candidate has 1-3 years of teaching or training experience, strong technical knowledge, and excellent communication skills. This position supports Florida residents and can align with our national remote training model where applicable.

Qualifications

• 1-3 years of teaching or training experience.
• Strong technical background; able to grasp and convey highly technical subject matter.
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills.

Responsibilities

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials.

Job description

Per Scholas is seeking an IT Support instructor to join our Training Team. The role focuses on delivering instructor-led training for entry-level to mid-level IT careers, with emphasis on practical problem solving and student outcomes.

The ideal candidate has 1-3 years of teaching or training experience, strong technical knowledge, and excellent communication skills. This position supports Florida residents and can align with our national remote training model where applicable.