Tech Support & Customer Care Agent (In-Store)

Best Buy; Tinley Park (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Financial savings resources

Physical and mental well-being support

Job summary

As a Geek Squad Agent at Best Buy in Tinley Park, you'll be the first point of contact for customers seeking technology support for their devices. You'll assist with everything from device setup to repairs and maintenance.

We provide training and resources to help you assess customers' needs and perform essential services. Join us to enrich lives through technology in a supportive and dynamic environment.

Qualifications

• 3 months of experience working in retail or customer service.
• Ability to work a flexible schedule, including holidays, nights, and weekends.

Responsibilities

• Provide positive, timely service to customers during the check-in and checkout process.
• Help customers set up new devices and provide advice on repair or replacement.

Skills

Customer service experience

Technology problem-solving

Flexibility

Job description

As a Geek Squad Agent at Best Buy in Tinley Park, you'll be the first point of contact for customers seeking technology support for their devices. You'll assist with everything from device setup to repairs and maintenance.

We provide training and resources to help you assess customers' needs and perform essential services. Join us to enrich lives through technology in a supportive and dynamic environment.