Tech Specialist: End-User Support, Dev & Security

Referment; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Referment is seeking a Technology Specialist to deliver high-touch technical support to a senior principal and family office. The role blends end-user support, systems administration, software development and security work, with exposure to enterprise engineering projects.

Responsibilities include desktop and device support, evaluating new products, building automations, applying cybersecurity practices, and leveraging generative AI to accelerate workflows.

Qualifications

• A technical degree and up to six years of comparable experience.
• Programming ability in Python, C# or PowerShell and familiarity with modern development practices.
• Strong Windows and/or UNIX knowledge plus practical systems administration and user-support experience.

Responsibilities

• Provide responsive support for desktops, laptops, mobile devices and other technology needs.
• Research, test and evaluate new products, then install, configure and troubleshoot supported systems.
• Build workflow applications, monitoring tools and administration automation.
• Apply cybersecurity practices across devices and systems, including security controls and monitoring.
• Use generative AI tools where useful to accelerate development and automate workflows.
• Contribute to broader enterprise technology and systems-engineering projects.

Skills

Collaboration

Communication

Organization

Resourcefulness

Intellectual curiosity

Education

Technical degree

Tools

Python

C#

PowerShell

Windows

UNIX

Job description

Referment is seeking a Technology Specialist to deliver high-touch technical support to a senior principal and family office. The role blends end-user support, systems administration, software development and security work, with exposure to enterprise engineering projects.

Responsibilities include desktop and device support, evaluating new products, building automations, applying cybersecurity practices, and leveraging generative AI to accelerate workflows.