Technology Specialist: AI-Driven Support & Security

Referment; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Referment is seeking a Technology Specialist to provide high-touch technical support to a senior principal and family office. The role blends end-user support, systems administration, software development and security work with exposure to enterprise engineering projects.

You will research, test, install, configure and troubleshoot systems, build workflow applications and apply cybersecurity practices. Generative AI tools will be used to accelerate development and automate workflows,

Qualifications

• A technical degree and up to six years of comparable experience.
• Proficiency in Python, C# or PowerShell and familiarity with modern development practices.
• Strong Windows and/or UNIX knowledge plus practical systems administration and user-support experience.
• Excellent collaboration, organisation and communication skills.
• Resourcefulness, intellectual curiosity and confidence solving open-ended technical problems.

Responsibilities

• Provide responsive support for desktops, laptops, mobile devices and other technology needs.
• Research, test and evaluate new products, then install, configure and troubleshoot supported systems.
• Build workflow applications, monitoring tools and administration automation.
• Apply cybersecurity practices across devices and systems, including security controls and monitoring.
• Use generative AI tools where useful to accelerate development and automate workflows.
• Contribute to broader enterprise technology and systems-engineering projects.

Skills

Python

C#

PowerShell

Windows

UNIX

Systems administration

User support

Collaboration

Communication

Problem solving

Education

Technical degree

Job description

Referment is seeking a Technology Specialist to provide high-touch technical support to a senior principal and family office. The role blends end-user support, systems administration, software development and security work with exposure to enterprise engineering projects.

You will research, test, install, configure and troubleshoot systems, build workflow applications and apply cybersecurity practices. Generative AI tools will be used to accelerate development and automate workflows,