Tech Services Specialist - On-Site Support & Projects

American IT Staff; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

American IT Staff is looking for a dynamic Tech Services Specialist to join their Technical Field Engineering team. This role will provide critical technical support across regional offices, driving the transition to a modern Tech organization.

The ideal candidate will have a Bachelor’s degree in IT or Engineering and at least 4 years of experience in technical support or IT infrastructure. Strong communication skills and problem-solving abilities are essential for success in this role.

Qualifications

• At least 4 years of hands-on technical support experience.
• Experience in IT infrastructure, networking, AV, and/or systems support is required.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Ensure efficient resolution of technical issues in regional offices.
• Support on-site installations and maintenance of Tech infrastructure.
• Collaborate with departments to align technical support with business goals.

Skills

Technical support

Problem-solving

Communication

Project management

Education

Bachelor’s degree in Information Technology, Engineering, or related field

Tools

Microsoft Certified Systems Engineer

CompTIA Network+

Job description

American IT Staff is looking for a dynamic Tech Services Specialist to join their Technical Field Engineering team. This role will provide critical technical support across regional offices, driving the transition to a modern Tech organization.

The ideal candidate will have a Bachelor’s degree in IT or Engineering and at least 4 years of experience in technical support or IT infrastructure. Strong communication skills and problem-solving abilities are essential for success in this role.