Frontline Teller: Elevate Customer Banking

Banco Santander SA; Northern (KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Santander is seeking a Full Time Teller in Monmouth County, Ocean Twp, NJ to assist customers with banking needs, process transactions, handle cash, and maintain accurate cash drawer balances.

The role requires a high school diploma or GED, 6+ months cash handling and customer service experience, and the ability to work flexible branch hours including weekends and evenings; training on risk and compliance is provided.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Ability to follow policies and procedures.
• Excellent listening and communication skills.
• Comfortable using digital tools and technology.
• Willing to work branch hours including weekends and evenings.
• Microsoft Office experience preferred.

Responsibilities

• Process transactions, deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and educate customers on self-service options.
• Recognize opportunities to cross-sell bank products.
• Escalate complex concerns for timely resolution and manage risk.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and support nearby branches when needed.

Skills

Cash handling

Customer service

Risk escalation

Following directions

Communication skills

Digital tools

Multi-tasking

Attention to detail

Computer proficiency

Microsoft Office

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Santander is seeking a Full Time Teller in Monmouth County, Ocean Twp, NJ to assist customers with banking needs, process transactions, handle cash, and maintain accurate cash drawer balances.

The role requires a high school diploma or GED, 6+ months cash handling and customer service experience, and the ability to work flexible branch hours including weekends and evenings; training on risk and compliance is provided.