Tech-Savvy Retail Sales Specialist

Comcast (CC) of Willow Grove; Roseville (MN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement

401K matching

Paid Time Off

Healthcare

Job summary

Comcast Xfinity is seeking a retail sales associate to engage customers, demonstrate products, and provide outstanding service in-store. You will help customers interpret statements, answer questions on services, and promote Comcast/Xfinity offerings.

The role requires a flexible schedule and strong communication skills, with opportunities to grow in a team-focused, tech-enabled environment. Comprehensive benefits and career growth are available.

Qualifications

• High School Diploma or equivalent required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through follow-up.
• Help customers interpret and clarify account statements and pay bills in-store.
• Answer questions on current or new services, update account data, upgrade service levels, process requests.
• Act as brand ambassador to promote Comcast/Xfinity products.
• Provide expert-level understanding and passion around technology and Comcast services.
• Maintain detailed sales product knowledge including competitive information.
• Contribute to a fun and competitive environment.
• Connect products and services to customers’ everyday lifestyles.
• Adhere to retail policies to ensure a professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking a retail sales associate to engage customers, demonstrate products, and provide outstanding service in-store. You will help customers interpret statements, answer questions on services, and promote Comcast/Xfinity offerings.

The role requires a flexible schedule and strong communication skills, with opportunities to grow in a team-focused, tech-enabled environment. Comprehensive benefits and career growth are available.