Tech-Savvy Retail Sales & Service Advisor

Comcast; Augusta (GA); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Day-One Benefits

Medical Coverage

Vision Coverage

Tuition Reimbursement

Paid Time Off

401K Matching

Universal Tickets Discount

Parental Leave

Job summary

Comcast Xfinity in Augusta, Georgia is seeking an energetic Retail Sales Associate to engage customers, demonstrate product features, and deliver exceptional service in a fast-paced store environment.

You will become a brand ambassador, build product knowledge, meet sales targets, and help customers interpret account information while guiding them through service options. This role rewards curiosity, teamwork, and a passion for technology with room to grow.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Critical Thinking

Problem Solving

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity in Augusta, Georgia is seeking an energetic Retail Sales Associate to engage customers, demonstrate product features, and deliver exceptional service in a fast-paced store environment.

You will become a brand ambassador, build product knowledge, meet sales targets, and help customers interpret account information while guiding them through service options. This role rewards curiosity, teamwork, and a passion for technology with room to grow.