Tech-Savvy Retail Sales Pro - Uncapped Commission

Comcast Technology Solutions; Atlanta (GA); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K savings plan with match

Tuition reimbursement up to $8,000

Job summary

Comcast Xfinity is seeking a Retail Sales Consultant in Atlanta to deliver exceptional customer service in-store, demonstrate product features, and help customers choose the right solutions. You will drive sales, process payments, and explain bills while promoting Comcast/Xfinity services.

The role requires a high school diploma or GED, flexibility for evenings and weekends, and a readiness to learn about our technology. On-site store environment with comprehensive benefits offered.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Tools

Job description

Comcast Xfinity is seeking a Retail Sales Consultant in Atlanta to deliver exceptional customer service in-store, demonstrate product features, and help customers choose the right solutions. You will drive sales, process payments, and explain bills while promoting Comcast/Xfinity services.

The role requires a high school diploma or GED, flexibility for evenings and weekends, and a readiness to learn about our technology. On-site store environment with comprehensive benefits offered.