Tech-Savvy Retail Sales Pro - Elevate Customer Experience

Comcast; New Bedford (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Discount tickets to Universal Resorts

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan – up to 6% match

Job summary

Comcast is seeking a proactive retail associate in New Bedford, MA to engage customers, showcase product features, and deliver exceptional service. You will help customers understand statements, answer questions, and guide them through service options in a fast-paced store environment.

Ideal candidates are flexible, attend reliably, and can lift merchandise while building product knowledge. This role offers comprehensive benefits and opportunities to grow with Comcast/Xfinity.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Professional Integrity

Education

High School Diploma

Job description

Comcast is seeking a proactive retail associate in New Bedford, MA to engage customers, showcase product features, and deliver exceptional service. You will help customers understand statements, answer questions, and guide them through service options in a fast-paced store environment.

Ideal candidates are flexible, attend reliably, and can lift merchandise while building product knowledge. This role offers comprehensive benefits and opportunities to grow with Comcast/Xfinity.