Tech-Driven Retail Sales Pro

Comcast (CC) of Willow Grove; Gresham (OR); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan – with matching

Job summary

Comcast is seeking a friendly and energetic retail associate to engage customers, demonstrate product features, and provide outstanding service. You will help customers understand their statements, pay bills, and upgrade services while promoting Comcast/Xfinity offerings.

This role emphasizes enthusiastic learning, teamwork, and delivering a seamless customer experience in a fast-paced store environment. Training and growth opportunities are available with competitive pay and benefits.

Qualifications

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions. Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a friendly and energetic retail associate to engage customers, demonstrate product features, and provide outstanding service. You will help customers understand their statements, pay bills, and upgrade services while promoting Comcast/Xfinity offerings.

This role emphasizes enthusiastic learning, teamwork, and delivering a seamless customer experience in a fast-paced store environment. Training and growth opportunities are available with competitive pay and benefits.