Tech-Savvy Parking Concierge (Evenings & Weekends)

externalsp-spplus; Honolulu (HI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ (a Metropolis company) is seeking a full-time Mobility Specialist (non-driving) in Honolulu. You will serve as the face of our technology-driven parking experience, assisting guests with enrollment in Metropolis technology and delivering courteous service.

The role requires stamina, strong customer-first mindset, and the ability to stand/walk throughout shifts. Schedule: Sat, Sun, Mon, Wed, Thu 12:45 PM–9:15 PM; off Tue & Fri. Salary: $17–$18 per hour with comprehensive benefits.

Qualifications

• High school diploma or GED preferred, but not required.
• Prior parking industry experience preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.
• Strong interpersonal and communication skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned.

Skills

Tablets/Computers proficiency

Customer service

Standing/walking for long shifts

Education

High school diploma or GED

Job description

SP+ (a Metropolis company) is seeking a full-time Mobility Specialist (non-driving) in Honolulu. You will serve as the face of our technology-driven parking experience, assisting guests with enrollment in Metropolis technology and delivering courteous service.

The role requires stamina, strong customer-first mindset, and the ability to stand/walk throughout shifts. Schedule: Sat, Sun, Mon, Wed, Thu 12:45 PM–9:15 PM; off Tue & Fri. Salary: $17–$18 per hour with comprehensive benefits.