Tech-Savvy Mobility Specialist: Parking Tech & Service

SP Plus Corporation; Honolulu (HI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

medical

dental

vision

flexible spending accounts

long/short term disability

life insurance

accident insurance

401k

paid time off

Job summary

SP Plus Corporation in Honolulu is seeking a Mobility Specialist (non-driving) to serve as the face of our technology-driven parking experience. You will assist guests in navigating Metropolis parking technology, enroll them when needed, and ensure courteous service in a fast-paced environment.

The role requires stamina to stand and walk, strong customer service skills, and the ability to work on-site at the Salt Kakaaako Garage.

Qualifications

• High school diploma or GED preferred, but not required.
• Prior parking industry experience preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.
• Strong interpersonal and communication skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service
• Educate customers on Metropolis parking technology and assist with enrollment as needed
• Promote positive customer relationships by consistently delivering excellent customer service
• Respond to customer questions and concerns confidently and courteously
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
• Issue parking violations in accordance with company policies
• Document violations using company-provided mobile devices, including photo documentation
• Maintain the cleanliness of parking lots, garages, and common areas
• Identify and report debris, spills, hazards, or maintenance issues promptly
• Sweep floors, collect trash, and empty trash receptacles as needed
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
• Work independently and collaboratively as part of a team
• Observe all safety protocols at all times
• Perform additional duties as assigned

Skills

Customer service

Stamina/physical endurance

English communication

Teamwork

Education

High school diploma or GED

Tools

iPad

iPhone

Android devices

Mobile devices

Job description

SP Plus Corporation in Honolulu is seeking a Mobility Specialist (non-driving) to serve as the face of our technology-driven parking experience. You will assist guests in navigating Metropolis parking technology, enroll them when needed, and ensure courteous service in a fast-paced environment.

The role requires stamina to stand and walk, strong customer service skills, and the ability to work on-site at the Salt Kakaaako Garage.