Tech-Savvy Internet & Voice Support Pro

Spectrum; Orlando (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Comprehensive pay and benefits package

Zusammenfassung

Spectrum is seeking a Customer Service Representative to handle inbound calls, provide Internet and Voice repair support, and assist customers with basic billing inquiries.

This 24/7 call center role offers varied shifts and a comprehensive pay and benefits package. You’ll use strong communication, active listening, problem solving, and multi-tasking to help subscribers stay connected.

Qualifikationen

• High school diploma or equivalent
• Ability to work a variety of schedules including nights, weekends, and holidays
• Ability to read, write, speak and understand English

Aufgaben

• Take inbound calls and provide support for Spectrum customers
• Troubleshoot Internet and Voice repair issues
• Handle basic billing inquiries and payments
• Work in a fast-paced, 24/7 call center environment

Kenntnisse

Customer service

Active listening

Problem solving

Multi-tasking

Communication

Time management

Organization

Typing

MS Office

Computer skills

Ausbildung

High school diploma or equivalent

Tools

MS Office

Computers & Software

Jobbeschreibung

Spectrum is seeking a Customer Service Representative to handle inbound calls, provide Internet and Voice repair support, and assist customers with basic billing inquiries.

This 24/7 call center role offers varied shifts and a comprehensive pay and benefits package. You’ll use strong communication, active listening, problem solving, and multi-tasking to help subscribers stay connected.