Tech-Savvy Enterprise Support & Automation

IPsoft Inc.; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Care

Short Term Disability Insurance

Long Term Disability Insurance

Paid time off

Job summary

IPsoft Inc. is looking for a Customer Service Representative in Chicago, Illinois. In this role, you will engage with a range of enterprise-level technologies, enhancing your technological expertise while answering client calls and generating reports.

The ideal candidate possesses a Bachelor's Degree and has exceptional communication and customer service skills. IPsoft offers a supportive environment with comprehensive medical and disability insurance, as well as paid time off.

Qualifications

• Excellent communication skills and telephone manner.
• Excellent organizational skills.
• CSR must have excellent customer service skills.

Responsibilities

• Answer phone calls from clients and generate reports.
• Deal with cloud architecture issues and resolve networking problems.
• Create automations and learn continuously.

Skills

Communication skills

Organizational skills

Customer service skills

Information extraction

Education

Bachelor's Degree

Job description

IPsoft Inc. is looking for a Customer Service Representative in Chicago, Illinois. In this role, you will engage with a range of enterprise-level technologies, enhancing your technological expertise while answering client calls and generating reports.

The ideal candidate possesses a Bachelor's Degree and has exceptional communication and customer service skills. IPsoft offers a supportive environment with comprehensive medical and disability insurance, as well as paid time off.