Strategic Technical Engagement Lead

IPsoft Inc.; Bloomington (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Care

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

IPsoft Inc. in Bloomington, Illinois, is seeking a Technical Engagement Manager to lead engagements with Fortune 1000 accounts. The role involves project management and ensuring high levels of customer satisfaction through excellent service delivery.

The ideal candidate will have a Bachelor's degree in a relevant field and 5-8 years of hands-on experience in technical roles. Strong communication and organizational skills are essential. Benefits include medical, dental, and vision insurance.

Qualifications

• 5-8 years of hands-on technical experience in required domains.
• 2-3 years in a business-oriented role, such as technical project management.
• Experience in managed services preferred.

Responsibilities

• Ensure quality standards of service delivery.
• Provide project oversight and management.
• Liaise between customer and technical teams.

Skills

Technical project management

Client service advocacy

Communication skills

Organizational skills

Results-oriented mindset

Education

Bachelor's degree in Computer Science or Information Management

Tools

Data Networking

Windows Administration

Technology Management Standards

Process methodologies (Six Sigma, Prince2)

Job description

IPsoft Inc. in Bloomington, Illinois, is seeking a Technical Engagement Manager to lead engagements with Fortune 1000 accounts. The role involves project management and ensuring high levels of customer satisfaction through excellent service delivery.

The ideal candidate will have a Bachelor's degree in a relevant field and 5-8 years of hands-on experience in technical roles. Strong communication and organizational skills are essential. Benefits include medical, dental, and vision insurance.