Tech-Savvy Customer Support Specialist - Auto Repair

Dealerlogix Llc; Milwaukee (WI); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid time off

Job summary

Vehlo is seeking a Customer Support Representative in Milwaukee, WI to respond to customer inquiries via phone, email, and chat. You will document cases, assist internal teams, and maintain a high standard of service in a fast-paced environment.

The role offers options for remote/hybrid work and requires strong communication, collaboration, and problem-solving abilities. Training will be provided, with shifts across EST business hours and rotating Saturdays.

Qualifications

• 0–2 years of customer service experience.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office products and basic computer concepts.

Responsibilities

• Resolve basic support requests via calls, emails, and tickets.
• Document cases clearly in the ticketing system.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Problem solving

Teamwork

Tools

Microsoft Office

Job description

Vehlo is seeking a Customer Support Representative in Milwaukee, WI to respond to customer inquiries via phone, email, and chat. You will document cases, assist internal teams, and maintain a high standard of service in a fast-paced environment.

The role offers options for remote/hybrid work and requires strong communication, collaboration, and problem-solving abilities. Training will be provided, with shifts across EST business hours and rotating Saturdays.