Customer Support Pro | Help Desk & Tech Support

Vehlo; Milwaukee (WI); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Vehlo, located in Milwaukee, WI, is seeking a Customer Support Representative dedicated to providing excellent service to customers. This role involves resolving support requests and assisting internal teams while working in a dynamic environment.

Ideal candidates should have customer service experience, proficiency in Microsoft Office, and a willingness to learn. Eligible employees may receive benefits including medical, dental, and paid time off.

Qualifications

• 0 – 2 years’ experience in customer service role.
• Ability to flourish in a multi-tasking environment.
• Well organized, detail-oriented, and proactive.

Responsibilities

• Resolve basic support requests/calls/emails.
• Document cases within the assigned ticketing system.
• Provide support to internal Customer Service Managers.

Skills

Customer service experience

Multi-tasking

Interpersonal skills

Microsoft Office proficiency

Technical concept understanding

Organizational skills

Help Desk experience

Job description

Vehlo, located in Milwaukee, WI, is seeking a Customer Support Representative dedicated to providing excellent service to customers. This role involves resolving support requests and assisting internal teams while working in a dynamic environment.

Ideal candidates should have customer service experience, proficiency in Microsoft Office, and a willingness to learn. Eligible employees may receive benefits including medical, dental, and paid time off.