Tech Risk & Controls Director | AI Governance & Data-Driven Risk

Jobtailor; Arizona; On-site; USD 180,000 - 240,000; Full time

Job summary

American Express seeks a senior Risk Advisory leader to oversee a high-performing team aligned to GCST and USCDT portfolios, mentoring technology leaders and delivering evidence-based risk insights.

You will drive risk reduction, governance for responsible AI, and cross-organizational collaboration across Technology, Security, Product, Risk, Compliance, Audit, and Control Management to sustain strong controls.

Qualifications

• 6+ years of experience in operational risk management or related risk discipline.
• Experience leading technology risk and control teams and setting strategic direction.
• Credibility with senior technology and security leaders.
• Experience supporting broad product, platform, or business-aligned technology portfolios.
• Ability to translate complex technical and risk issues into executive-level business insights and portfolio reporting.
• Experience embedding risk and control considerations into product development, technology change, service delivery, or operational processes.
• Experience applying or enabling AI/GenAI, automation, or advanced analytics with governance and oversight.
• Employment eligibility to work in the United States; visa sponsorship not pursued.

Responsibilities

• Lead, mentor, and coach a high-performing Risk Advisory team aligned to the GCST and USCDT portfolios.
• Establish trusted-advisor relationships with senior technology leaders and provide evidence-based challenge.
• Provide strategic risk advice across product, platform, and service areas.
• Assess and report risk posture using data, metrics, leading indicators, and trend analysis.
• Drive pragmatic risk reduction through remediation plans, measurable outcomes, ownership, and sustainable control improvements.
• Oversee complex, large-scale risk management and mitigation initiatives.
• Develop data-driven risk solutions by querying structured data, consuming APIs, automating analysis, and developing dashboards or visualizations.
• Embed Operational Risk Management and control considerations throughout product lifecycles, technology change, and service operations.
• Apply lessons learned and best practices from launches, technology changes, risk events, and control outcomes.
• Support mergers, acquisitions, and significant business or technology change from a risk perspective.
• Facilitate risk awareness and education for business and functional leaders.
• Champion responsible adoption of AI, GenAI, automation, and data-driven capabilities.
• Establish governance expectations for responsible AI use in risk assessments, control monitoring, analysis, and documentation.
• Collaborate across Technology, Information Security, Product, Risk, Compliance, Audit, and Control Management.

Skills

Operational Risk Management

Technology Risk

Data-Driven Risk Solutions

Governance for Responsible AI

Risk Awareness and Education

Mentoring

Executive-Level Reporting

Education

Bachelor's Degree

Tools

APIs

Data Visualization

Dashboard Development

Job description

American Express seeks a senior Risk Advisory leader to oversee a high-performing team aligned to GCST and USCDT portfolios, mentoring technology leaders and delivering evidence-based risk insights.

You will drive risk reduction, governance for responsible AI, and cross-organizational collaboration across Technology, Security, Product, Risk, Compliance, Audit, and Control Management to sustain strong controls.