Tech Retail Sales & Merchandising Lead

Corporate Logo; Columbus (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K Plan

Employee Discount

Tuition Reimbursement

Paid Time Off

Training & Career Advancement

Job summary

Micro Center, a leading computer and electronic device retailer in Columbus, OH, is seeking a Retail Sales and Merchandising Supervisor. Lead the sales floor, guide associates in presenting credible product solutions, and ensure customer satisfaction in the department.

The role requires at least a high school diploma, 2+ years in retail sales with supervisory responsibilities, and the ability to manage multiple customers professionally.

Qualifications

• High school diploma required with proficiency in Microsoft Office.
• Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity.
• Able to communicate professionally, handle multiple customers at once and relate to people with varying levels of technical expertise.
• Ability to generate sales and execute corporate initiatives.
• Physical requirements: lift up to 50 lbs., stand for prolonged periods.
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays.

Responsibilities

• Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department.
• Oversee the execution of ad set and visual merchandising standards within the department.
• Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control.
• Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management.
• Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department.
• Participate in and lead open and close procedures
• Serve as floor leader or manager-in-charge during absence of store managers
• Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
• Partner with senior management and/or Regional HR Manager when needed ensure human resource issues are handled in accordance with guidelines
• Perform other duties and tasks as assigned

Skills

Retail leadership

Customer service

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Micro Center, a leading computer and electronic device retailer in Columbus, OH, is seeking a Retail Sales and Merchandising Supervisor. Lead the sales floor, guide associates in presenting credible product solutions, and ensure customer satisfaction in the department.

The role requires at least a high school diploma, 2+ years in retail sales with supervisory responsibilities, and the ability to manage multiple customers professionally.