Tech Ops Lead: Service, Inventory & Fleet Management

JMJ Phillip Group; City of Newburgh (NY); Sur place; USD 60 000 - 75 000; Plein temps

Résumé du poste

JMJ Phillip Group is seeking an organized Technician Team Manager to oversee daily service operations, lead technicians and delivery personnel, and ensure efficient workflows, quality standards, and team accountability.

The role emphasizes coordinating schedules, managing inventory and fleet readiness, improving processes, and supporting the adoption of new systems to enhance productivity and service quality. Newburgh NY area provides regional healthcare and logistics opportunities.

Qualifications

• Experience supervising technicians or field service teams.
• Strong organizational, scheduling, and problem‑solving skills.
• Familiarity with inventory management and fleet coordination.
• Experience supporting software implementation is an advantage.
• Excellent written and verbal communication skills.
• Experience in medical equipment, durable medical equipment (DME), or complex rehabilitation equipment is an advantage.

Responsabilités

• Supervise technicians and delivery personnel, assign responsibilities, monitor performance, and ensure accountability.
• Coordinate daily operations to maintain efficiency, service quality, and timely completion of work.
• Oversee equipment assembly, repairs, quality control, and overall shop organization.
• Monitor outstanding tasks, address delays, and provide regular performance updates to management.
• Coordinate repair evaluations, service calls, deliveries, and pickups to optimize scheduling and routing.
• Review service and delivery documentation for accuracy, completeness, and timely submission.
• Track work orders and follow up on pending tasks to ensure timely service completion.
• Maintain accurate inventory records for equipment, supplies, and parts.
• Verify incoming shipments for accuracy, ensuring required equipment is available.
• Oversee vehicle maintenance, inspections, and fleet readiness.
• Identify opportunities to improve workflows, reduce errors, and increase productivity.
• Support the transition to paperless operations by assisting with software implementation.

Connaissances

Team leadership

Scheduling

Inventory management

Fleet management

Process improvement

Systems implementation

Communication

Medical equipment experience

Formation

Experience in related field

Description du poste

JMJ Phillip Group is seeking an organized Technician Team Manager to oversee daily service operations, lead technicians and delivery personnel, and ensure efficient workflows, quality standards, and team accountability.

The role emphasizes coordinating schedules, managing inventory and fleet readiness, improving processes, and supporting the adoption of new systems to enhance productivity and service quality. Newburgh NY area provides regional healthcare and logistics opportunities.