Tech Operations Manager [81320]

Onward Search; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A pioneering organization is seeking a Manager of Tech Operations to support an innovative software platform at the forefront of the creator economy. This hybrid role based in New York offers an opportunity to enhance operational workflows, optimize payment systems, and develop performance dashboards. Ideal candidates will have 4–7+ years in operations within startup or fintech sectors and strong analytical skills. Join a dynamic team committed to fostering creator engagement and success.

Qualifications

• 4–7+ years of experience in operations or business operations.
• Proven track record in building operational processes.
• Strong analytical skills with decision-making influence.

Responsibilities

• Lead development of operational workflows for creator onboarding.
• Design systems to increase operational velocity.
• Oversee payment systems for accuracy and optimization.
• Develop dashboards for monitoring key performance indicators.
• Coordinate logistics for high-impact virtual and in-person events.

Skills

Operational workflow development

Data analysis

Asana proficiency

Cross-functional collaboration

Tools

Asana

Job description

We’re seeking a Manager of Tech Operations to support a leading company's innovative software platform at the intersection of the creator economy and talent discovery. This hybrid role (based in NYC or CT) offers the opportunity to be part of a pioneering organization that empowers creators to monetize their audiences while driving growth and efficiency. Join a dynamic team focused on building scalable systems and delivering impactful solutions that enhance partner and creator experiences.

Manager of Tech Operations Responsibilities:

• Lead the development and execution of seamless operational workflows that support creator onboarding, campaign delivery, payments, and reporting processes.
• Design and implement systems that increase operational velocity.
• Oversee payment systems, ensuring accuracy, transparency, and optimization of payout processes.
• Develop dashboards to monitor key performance indicators and utilize data to drive continuous process improvements.
• Coordinate and manage logistics for virtual and in-person events to ensure high-impact experiences that foster engagement and retention.

Manager of Tech Operations Qualifications:

• 4–7+ years of experience in operations, business operations, or marketplace environments, ideally within startup or fintech sectors.
• Proven track record in building and scaling operational processes from the ground up.
• Strong analytical skills with the ability to interpret data and influence decision-making.
• Proficient in Asana, highly organized, and excellent presentation abilities suited for executive-level communication.
• Experience working cross-functionally with product, partnerships, and go-to-market teams; creator economy or marketplace experience is a plus.