Director of Operations

SocialCoach; Lehi (UT); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunity

Equity opportunity

High growth opportunity

Job summary

SocialCoach is seeking a high-agency operator to enhance operations and support the CEO in driving accountability across departments. The ideal candidate has 5–10 years of experience in operations or chief of staff roles, is comfortable in fast-moving environments, and excels at problem-solving and organization. This role involves managing CRM workflows, coordinating priorities, and identifying efficiencies to help the company scale. Compensation includes bonus and equity opportunities within a rapidly growing organization.

Qualifications

• 5–10 years experience in operations or chief of staff roles.
• Experience in startups or fast-growing companies preferred.
• Highly organized with strong follow-through.

Responsibilities

• Manage CRM workflows and revenue operations.
• Coordinate cross-functional priorities with leadership.
• Identify operational inefficiencies and build systems.

Skills

Operations management

Cross-functional collaboration

Communication skills

Problem-solving

Hubspot CRM

Job description

We’re looking for a high-agency operator to help drive accountability, organization, and execution across the company. This role will work directly with the CEO and leadership team to keep priorities moving, systems organized, and teams aligned.

This is not a traditional corporate operations role. We’re looking for someone who thrives in fast-moving startup environments, loves solving problems, creating structure, and making organizations run better.

Company Description

SocialCoach is an innovative social media platform designed specifically for highly regulated industries, enabling individuals and enterprise teams to create, post, and scale compliant content effortlessly across major channels. Our platform simplifies social marketing with features like automated scheduling, pro‑active compliance controls, customizable campaigns, and real‑time analytics to track ROI. Whether you're a large organization scaling your marketing or an independent professional building your brand, SocialCoach offers tools and automation to streamline processes and drive visibility. Together, we're making social media marketing simple, effective, and scalable.

What You'll Own

Revenue & Business Operations

• Own and manage CRM workflows and revenue operations infrastructure
• Drive KPI tracking and accountability across all departments
• Administer sales compensation tracking and operational reporting
• Support sales and marketing operations — including campaign coordination and performance reporting

Company Execution & Leadership Support

• Work directly with the CEO and leadership team to ensure company initiatives move from decision to done
• Coordinate cross‑functional priorities, flag bottlenecks, and drive follow‑through
• Manage software systems, vendor relationships, and contract renewals
• Help manage departmental budgets and operational processes

Strategic Initiatives & Coordination

• Coordinate conferences, travel, partnerships, and strategic projects
• Identify operational inefficiencies and build systems to fix them
• Serve as the connective tissue between teams — making sure nothing falls through the cracks

Ideal Candidate

• 5–10 years experience in operations, business operations, revenue operations, or chief of staff roles
• Experience in startups, SaaS, fintech, mortgage, or fast‑growing companies preferred
• Highly organized with strong follow‑through and communication skills
• Comfortable working cross‑functionally with executives, sales, marketing, and product teams
• Tech-savvy and naturally systems‑oriented
• Experience using Hubspot CRM
• Loves social media, marketing, and modern technology
• High ownership mentality with the ability to move quickly and solve problems independently

Compensation

• Bonus + equity opportunity
• High growth opportunity within a rapidly scaling company

If you love bringing order to chaos, building systems, and helping great companies scale, we’d love to talk.