Tech Lounge Lead: Remote & Onsite IT Support

TechDigital Group; Mountain View (CA); Vor Ort; USD 80.000 - 100.000; Vollzeit

Zusammenfassung

TechDigital Group in Mountain View, California is looking for a skilled IT Support Lead to manage onboarding sessions and provide technical assistance. Candidates must possess strong communication skills, problem-solving abilities, and handle support for various employee levels.

The role involves mentoring a technical team, maintaining documentation, and collaborating with IT leadership on projects. Candidates should be ready to adapt in a dynamic environment and travel occasionally.

Qualifikationen

• Must be capable of lifting 50lbs.
• Prior experience supporting employees at all levels.
• Ability to collaborate and coordinate technical issues.

Aufgaben

• Lead IT onboarding sessions for new hires.
• Provide frontline support for all employee business levels.
• Mentor the team for improved efficiency.

Kenntnisse

Excellent communication skills

Task management

Problem solving under pressure

Knowledge of security best practices

Ability to explain technical concepts

Tools

Active Directory

MDM solutions

Jobbeschreibung

TechDigital Group in Mountain View, California is looking for a skilled IT Support Lead to manage onboarding sessions and provide technical assistance. Candidates must possess strong communication skills, problem-solving abilities, and handle support for various employee levels.

The role involves mentoring a technical team, maintaining documentation, and collaborating with IT leadership on projects. Candidates should be ready to adapt in a dynamic environment and travel occasionally.