Tech Lead - Digital Experience & Enterprise Services

W. R. Berkley; Chicago (IL); Hybrid; USD 140,000 - 165,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive compensation

Job summary

Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to shape the technology vision and delivery for Digital Engagement, CRM, Customer Experience, and Enterprise Services platforms. You will lead the development of innovative customer and agent-facing solutions from a hands-on leadership role.

Based in one of several offices (West Hartford, Morristown, Wilmington, Chicago) with a hybrid schedule (4 days in office, 1 remote).

Qualifications

• 5+ years of software engineering experience.

Responsibilities

• Lead the design and delivery of scalable, cloud-native solutions.
• Drive digital experiences across web, mobile, CRM, and self-service platforms.
• Partner with business leaders to translate strategy into technology outcomes.
• Champion secure-by-design engineering practices and modernization initiatives.
• Identify and implement Generative AI solutions that improve customer experience and business efficiency.
• Guide engineering teams and establish best-in-class development standards.

Skills

Java

Spring Boot

APIs

Microservices

React

TypeScript

Azure

AWS

Kubernetes

DevOps

CI/CD

Communication

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

Azure

AWS

Job description

Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to shape the technology vision and delivery for Digital Engagement, CRM, Customer Experience, and Enterprise Services platforms. You will lead the development of innovative customer and agent-facing solutions from a hands-on leadership role.

Based in one of several offices (West Hartford, Morristown, Wilmington, Chicago) with a hybrid schedule (4 days in office, 1 remote).