Digital Experience & AI Transformation Tech Lead

W. R. Berkley; West Hartford (CT); Hybrid; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Wellness benefits

Paid Time Off

401(k)

Profit sharing

Tuition Assistance

Employee Stock Purchase Plan

Paid parental leave

Job summary

Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to drive the technology vision for Digital Engagement, CRM, Customer Experience, and Enterprise Services. This hands-on leadership role shapes enterprise strategy while delivering innovative solutions for customers and agents.

Based in one of our offices (West Hartford, Morristown, Wilmington, or Chicago) with a hybrid schedule—4 days in office, 1 day remote—you will guide engineering teams, champion

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent professional experience.
• 5+ years of software engineering experience.
• 3+ years in a Technology Lead, Lead Engineer, Solution Architect, or similar leadership role.
• Proven success designing and delivering enterprise-scale software solutions.
• Strong ability to communicate with both technical and non-technical audiences.
• Proven experience leading enterprise-scale software development and architecture.
• Strong background with Java, Spring Boot, APIs, Microservices, React, and TypeScript.
• Experience with Azure or AWS, Kubernetes, DevOps, and CI/CD.

Responsibilities

• Lead the design and delivery of scalable, cloud-native solutions.
• Drive digital experiences across web, mobile, CRM, and self-service platforms.
• Partner with business leaders to translate strategy into technology outcomes.
• Champion secure-by-design engineering practices and modernization initiatives.
• Identify and implement Generative AI solutions that improve customer experience and business efficiency.
• Guide engineering teams and establish best-in-class development standards.

Skills

Java

Spring Boot

APIs

Microservices

React

TypeScript

Azure

AWS

Kubernetes

DevOps

CI/CD

Education

Bachelor's degree in Computer Science, Information Technology, Engineering

Tools

None

Job description

Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to drive the technology vision for Digital Engagement, CRM, Customer Experience, and Enterprise Services. This hands-on leadership role shapes enterprise strategy while delivering innovative solutions for customers and agents.

Based in one of our offices (West Hartford, Morristown, Wilmington, or Chicago) with a hybrid schedule—4 days in office, 1 day remote—you will guide engineering teams, champion