Technology Lead: Cloud, AI & Digital Experience
Berkley One (a Berkley Company)
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to drive the technology vision for Digital Engagement, CRM, Customer Experience, and Enterprise Services. This hands-on leader will influence enterprise strategy while delivering innovative customer and agent-facing solutions.
The role will be based in one of several offices with a hybrid schedule (4 days in office, 1 day remote).
Qualifications
- Bachelor's degree in CS/IT/Engineering or related field or equivalent experience.
- 5+ years of software engineering experience.
- 3+ years in a Technology Lead/Lead Engineer/Architect role.
- Proven success delivering enterprise-scale software solutions.
- Strong communication with technical and non-technical audiences.
- Experience leading enterprise-scale software development and architecture.
- Strong background with Java, Spring Boot, APIs, Microservices, React, and TypeScript.
- Experience with Azure or AWS, Kubernetes, DevOps, and CI/CD.
Responsibilities
- Lead the design and delivery of scalable, cloud-native solutions.
- Drive digital experiences across web, mobile, CRM, and self-service platforms.
- Partner with business leaders to translate strategy into technology outcomes.
- Champion secure-by-design engineering practices and modernization initiatives.
- Identify and implement Generative AI solutions that improve customer experience and business efficiency.
- Guide engineering teams and establish best-in-class development standards.
Skills
Education
Tools
Job description
Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to drive the technology vision for Digital Engagement, CRM, Customer Experience, and Enterprise Services. This hands-on leader will influence enterprise strategy while delivering innovative customer and agent-facing solutions.
The role will be based in one of several offices with a hybrid schedule (4 days in office, 1 day remote).
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
