Tech-Savvy Retail Sales Specialist

Comcast; Naples (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Day-One benefits

401K plan

Tuition reimbursement

Job summary

Comcast Xfinity is seeking energetic retail associates to engage customers, demonstrate product features, and deliver outstanding service in-store. You will help customers interpret their bills, upsell services, and act as a brand ambassador for Comcast/Xfinity, with on-the-job training and uncapped earning potential.

Join a fast-paced team that values customer focus, reliability, and product knowledge, while enjoying comprehensive benefits and growth opportunities within a Fortune 50 leader in

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-focused

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self motivation

Communication

Critical thinking

Problem solving

Resilience

Professional integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity is seeking energetic retail associates to engage customers, demonstrate product features, and deliver outstanding service in-store. You will help customers interpret their bills, upsell services, and act as a brand ambassador for Comcast/Xfinity, with on-the-job training and uncapped earning potential.

Join a fast-paced team that values customer focus, reliability, and product knowledge, while enjoying comprehensive benefits and growth opportunities within a Fortune 50 leader in