Tech-Driven Parking Concierge

SP Plus Corporation; Miami (FL); Sur place; USD 18 000 - 26 000; Plein temps

Résumé du poste

SP Plus Corporation, operating Metropolis Parking, is seeking a Mobility Specialist in Miami to be the face of our technology-driven parking experience. You will assist guests, enroll them in Metropolis parking tech, and deliver courteous service in a fast-paced environment.

Key duties include greeting guests, educating on parking technology, patrolling lots, recording violations, and keeping lots and common areas clean. This role offers growth potential as our platform expands.

Qualifications

• Strong customer service orientation
• Comfort with mobile devices and technology
• Ability to communicate effectively in English
• Reliable and adaptable in a fast-paced environment

Responsabilités

• Greet and assist guests in parking lots and garages
• Educate customers on Metropolis parking technology and assist enrollment
• Promote positive customer relationships with excellent service
• Respond to questions and concerns confidently and courteously
• Patrol lots to identify improper payment or authorization
• Document violations using mobile devices
• Maintain cleanliness of parking areas
• Identify and report hazards or maintenance issues

Connaissances

Customer service

Mobile devices

English communication

Teamwork

Safety procedures

Formation

High school diploma or GED

Outils

iPad

iPhone

Android devices

Description du poste

SP Plus Corporation, operating Metropolis Parking, is seeking a Mobility Specialist in Miami to be the face of our technology-driven parking experience. You will assist guests, enroll them in Metropolis parking tech, and deliver courteous service in a fast-paced environment.

Key duties include greeting guests, educating on parking technology, patrolling lots, recording violations, and keeping lots and common areas clean. This role offers growth potential as our platform expands.